If the computer shows “connected to network” but ping fails.

If the computer shows “connected to network” but ping fails, that usually means the link is established but something is wrong further up the chain. Here’s a step-by-step way to narrow it down:

1. Check Local Link

• Can you ping 127.0.0.1 (loopback)?
  • If not, TCP/IP stack is broken. Restart networking or the OS.
• Can you ping your own IP address?
  • If not, your NIC driver or configuration is faulty.

2. Check Local Network

• Can you ping your gateway/router IP (often 192.168.x.1 or 10.x.x.1)?
  • If no: problem is between your machine and router (bad cable, Wi-Fi signal, switch issue, VLAN mismatch, firewall rules).
  • If yes: your local connection is fine.

3. Check DNS

• Try pinging a public IP directly:ping 8.8.8.8
  • If that works, but ping google.com fails → DNS problem.
  • Fix by setting DNS server manually (e.g. 8.8.8.8, 1.1.1.1).

4. Check Routing

• Run:ip route orroute -n
  • Ensure a default route is present via your gateway.

5. Check Firewalls & Filters

• Local firewall may be blocking ICMP. Some networks also drop ping externally, but browsing still works.
• Test with curl http://example.com or try opening a site in a browser.

👉 Quick diagnostic path:

1. ping 127.0.0.1
2. ping <your_IP>
3. ping <router_IP>
4. ping 8.8.8.8
5. ping google.com

If ping 127.0.0.1 fails, that’s very significant — it means your computer’s TCP/IP stack itself isn’t responding. The problem is not the network, but your own system.

Here are the most likely causes and fixes:

🔎 Causes

1. Networking stack not running
   • On Linux, this means the kernel networking subsystem or loopback interface is down.
   • On Windows, TCP/IP may be corrupted or disabled.
2. Loopback interface missing
   • The lo interface must exist and be up.
3. Firewall or misconfiguration
   • Extremely rare, but some firewall rules can block loopback pings.
4. Corrupted OS components
   • Especially after a crash or bad update.

🛠 Fix on Linux

Check if the loopback interface exists:

ip addr show lo

You should see 127.0.0.1/8.

If missing or down, bring it up:

sudo ip link set lo up
sudo ip addr add 127.0.0.1/8 dev lo

Then retry:

ping 127.0.0.1

Also restart networking:

sudo systemctl restart NetworkManager

(or sudo systemctl restart networking on some distros)

🛠 Fix on Windows

1. Run:netsh int ip reset
2. Reboot.
3. If still failing, check Device Manager → Network Adapters → Microsoft KM-TEST Loopback Adapter (must be present).
4. As a last resort, reinstall TCP/IP via Network settings → Uninstall protocol → Re-add TCP/IPv4.

⚠️ If ping to 127.0.0.1 never works even after loopback fix, the OS kernel itself may be broken, and a reboot (or rarely, a repair install) is needed.